AEG BE7900061M User Manual download pdf (Page 25)

SOLVING PROBLEMS

Faults

If there is a problem with the oven and / or grill, please:

• Checkthepointslistedbelowbeforecallingfor

service. It may be possible to avoid a call by fixing

the problem yourself – and so continue cooking.

NOTE: We may charge for service even in the

guarantee period if your problem is due to the causes

listed below.

Problem Possible cause What to do

Oven or grill not working Power not turned on. Switch on electricity

Household fuse blown Check fuses

Controls incorrectly set Reset controls

Circuit breaker tripped Check circuit breaker

Clock not set Set time of day on timer

Oven not heating enough Foil or trays on bottom of oven Remove foil or trays

Light and fans on continuously Timer not in manual mode Set timer to manual mode

Oven not working Timer not in manual mode Set timer to manual mode

Household fuse blown Check fuses

Oven light not working Household fuse blown Check fuses

Circuit breaker tripped Check circuit breaker

Lamp blown or loose in socket Replace or tighten lamp

Cooker smoking when first used Protective oils being removed Turn grill on high for 30 mins and then the

oven on 220°C for 1 hour

Too much condensation building

up when baking

Too much water used when cooking Reduce amount of water

Leave oven door open after cooking

Smells when first using oven Protective oils being removed This is normal

Timer flashing Power failure or interruption Reset time of day

Burner will not light even though

the sparker is working

Knob not held down long enough in ‘High’

position for flame safeguard to engage

Repeat lighting procedure and hold knob

down

for 5 seconds in ‘High‘ position

Gas supply valve turned off Turn on gas supply to appliance

Wrong knob turned off Ensure the knob you are turning corresponds

to the burner you want to light

Port blockage in ignition area Ensure the ports in the ignition area are

clean and dry

Ignition spark plugs wet or dirty Dry or clean ignition spark plugs

No spark is obtained when control

knob is activated

Electricity supply is disconnected or

switched off

Switch on electricity or check fuses

Ignition spark plugs wet or dirty Dry or clean ignition spark plugs

Flames uneven or tending to lift Flame ports blocked or wet Clean or dry flame ports

Burner incorrectly fitted Ensure this component is fitted correctly

Flames not staying on when knob

released

Knob not held down long enough in ‘High’

position for flame safeguard to engage

Repeat lighting procedure and hold knob

down for 5 seconds in ‘High‘ position

Knob not set between ‘High’ and ‘Low’ Knob MUST be set between these positions

Dirt or spillage on flame safeguard sensor Clean flameguard sensor tip

Low heat, slow cooking Incorrect cooking pot or pan being used Refer to cooktop section for correct

selection

Benchtop or knobs overheating Incorrect cooking pot or pan being used Refer to cooktop section for correct

selection

Pot or pan not located on burner properly Ensure pot or pan is centrally located on

burner

NOTE: Only authorised personnel should carry out servicing. If the household fuse continues to blow, call the

Customer Care Centre. In the event of a power failure the gas burners may be lit with a hand held igniter and used.

Take care to avoid letting unburnt gas flow for more than 5 seconds when attempting to light the burner.

Further information

When you need information, service or replacement

parts or have a warranty enquiry, please contact the

Customer Care Centre:

• SouthAfrica0800222825,7:45am–5:00pm

Monday to Thursday, 7:45am – 4:30pm Friday

Please have the following information ready: Model,

Model Number & Serial Number. This is shown on the

data plate which is visible when the oven door is open.

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AEG BE7900061M User Manual Page 25

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