AEG L99695HWD User Manual Page 36

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Problem Possible solution
Use special products to remove the stubborn stains be-
fore you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
The washing cycle is shorter
than the time displayed.
The appliance calculates a new time according to the
laundry load.
The washing cycle is longer
than the time displayed.
An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
After a steam programme,
garments are partially wet.
Make sure that the appliance is accurately levelled. Ad-
just the appliance by raising or lowering the feet.
After a steam programme,
garments are not sufficiently
smooth.
Make sure that you set a correct STEAM programme (e.g.
Synthetic instead of Cotton).
The appliance does not dry
or does not dry correctly.
Make sure the water tap is not closed.
Make sure the drain filter is not clogged.
Make sure you have set the correct cycle. If necessary, set
again a short drying time.
The drying cycle is too long. Make sure that the room temperature is in the correct
range.
The laundry is full of differ-
ent colours fluff.
Set a drying cycle to remove some fluff.
Clean the laundry with a fluff remover.
There is a big quantity of
fluff in the drum.
In case of an excessive amount of fluff in the drum run the
special programme to clean it (refer to “FLUFF IN THE
FABRICS” for more details).
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
15.3 Emergency door opening
In case of power failure or appliance
failure the appliance door remains
locked. The washing programme
continues, when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock feature.
Before opening the door:
CAUTION!
Make sure that the water
temperature and the
laundry are not hot. Wait
till they cool down, if
necessary.
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