AEG L99695HWD User Manual download pdf (Page 35)

Problem Possible solution

The appliance does not drain

the water.

Make sure that you have not set a programme without

drain phase.

Make sure that you have not set an option which ends

with water in the tub.

The appliance fills with water

and drains immediately.

Make sure that the drain hose is in the correct position.

The hose may be too low.

The spin phase does not op-

erate or the washing cycle

lasts longer than usually.

Make sure that the spin phase is not off.

Make sure that the drain filter is not clogged. Clean the

filter, if necessary. Refer to 'Care and cleaning'.

Make sure that the this is not a balance problem. Adjust

manually the items in the drum and start the spin phase

again.

There is water on the floor. Make sure that the couplings of the water hoses are tight

and there is not water leakages.

Make sure that the drain hose have no damages.

Make sure you use the correct detergent and the correct

quantity of it.

You cannot open the appli-

ance door.

Make sure that the washing programme is finished.

Set the drain or the spin programme if there is water in

the drum.

Make sure that the appliance receives electrical power.

This problem may be caused by a failure of the appli-

ance. Contact the Authorised Service Centre. If you need

to open the door, please read carefully «Emergency door

opening».

The appliance makes an un-

usual noise.

Make sure the levelling of the appliance is correct. Refer

to 'Installation'.

Make sure that the packaging and/or the transit bolts are

removed. Refer to 'Installation'.

Add more laundry in the drum. The load may be too

small.

The washing results are not

satisfactory.

Increase the detergent quantity or use a different deter-

gent.

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AEG L99695HWD User Manual Page 35

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